- What are my rights if a used car goes wrong?It depends heavily on whether you bought from a dealer or a private seller - dealers carry far more legal obligation.
- Can I return a used car to a dealer?Within 30 days, generally yes if it's faulty - but changing your mind isn't the same as it being faulty.
- Who do I complain to about a car dealer?Start with Citizens Advice, who can refer serious cases on to Trading Standards.
- What is the Motor Ombudsman?An independent dispute resolution service for the motor industry - but only for businesses signed up to its code.
- What can I do if I bought a car with outstanding finance?UK law gives some protection to private buyers who didn't know about the finance, but whether it applies depends on the details.
